The Newsletter

America Through the Looking Glass

This newsletter is about people.

About the newsletter

We find ourselves in one another. We just forget to look sometimes.

The headlines tell us that safety and connection are at odds with one another. That it's too dangerous out there in the world, too divided, too broken to let our guard down. So, we choose the safer, more convenient route. The one that we can control. We connect through screens, optimize our time, click on apps to help us, and wonder why we still feel so alone.

But all around us, human connection is happening without an app, a checklist, or a bot. In small towns and big cities, at state fairs, meat auctions, and farms, strangers are still stopping to see one another. They are putting their guard down and letting others in.

These stories come from 9,000 miles of driving across this country, as well as from people who live just down the street. Whether while drinking tea on a porch in unincorporated Alabama, feeding pigs in West Virginia, or eating cheese curds in Wisconsin, their stories have helped me examine how we are living our lives — and question what modern-day conveniences are actually serving us. I hope that their stories open up something for you too.

What you'll get

01

A story

Someone I met who changed how I think about connection — on a porch in unincorporated Alabama, in a barn in West Virginia, at a meat auction in the middle of Iowa.

02

A reflection

What their life made me examine in my own: my relationship with time, reciprocity, heritage, and home.

03

A provocation

An invitation to respond. Always about a real person I've met. Always my writing.

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About me

I spent 20 years as a marketing executive at companies including Google, Slack, and Salesforce, all with the hope of connecting the world. I was excellent at my job.

For a long time, I believed that we — the tech industry, the generation who started a lot of this — were doing something good for the world. Healing all those lonely little latchkey kids we once were. But the truth is we broke more than we fixed.

We were isolated from each other, even when we thought we were connected by scrolling, signaling, and performing that we belonged — by systems that promised deep connection and delivered something else entirely.

In 2023, I left the tech industry. I quit social media. I asked myself: how did our society, our country get to this place of loneliness? How do we fix it? This newsletter is part of what came next.

I've written about the importance of feeling valued, seen, and heard — including making the workplace more inclusive for women, my experience with burnout, and my family's immigration story. I'm also the author of How the Future Works (Wiley, 2022), a WSJ and USA Today bestseller. I live in California with Eric, my fearless husband, my two magical daughters, and my goofy dog, Tater Tot.

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